Illustration of neighbours chatting and walking a dog in a sunlit apartment courtyard

Ask anything about life in your apartments

By-laws, repairs, disputes, levies — in plain English.

Free for residents · No login · Built for Australian strata

StrataQ can make mistakes. Please double-check important advice.

One platform, three audiences

How does StrataQ help a strata building?

01

Residents get answers in seconds

The AI concierge answers any strata question in plain English — by-laws, repairs, levies, pets, parking, meetings. Free, no sign-up, no waiting on a manager's reply. Most questions stop here.

02

Repairs become tracked issues, not lost emails

When a question can't be self-served, the resident raises it in the same chat. StrataQ turns it into a structured issue, routes it to the right caretaker or manager with a secure link, and keeps a status timeline everyone can see. Nothing dies in an inbox.

03

Managers run the building, not the relay

With residents self-serving and issues arriving pre-written, the strata manager stops relaying emails between people. One calm dashboard shows building health; the time saved goes into budgets, projects, compliance and planning.

The question gets answered. The issue gets tracked. The manager gets time back.

One concierge. Every strata question.

Try a question

By-laws

Pets, BBQs, balconies, Airbnb, smoking, washing, decorations.

Maintenance

Who pays, who fixes — owner vs Owners Corporation. Triage urgency.

Disputes

Noise, parking, smoke drift. The full path: chat → manager → mediation → NCAT.

Levies & money

Admin vs sinking fund, special levies, arrears, capital works.

Meetings

AGM/EGM notice periods, quorum, motions, proxies, voting.

Renovations

Cosmetic vs minor vs major works. What needs OC approval.

Your building, but calmer.

Ask the concierge anything about your strata scheme. No sign-up. No download. Just paste, ask, get on with your day.